- A tentative booking will be regarded as such until confirmed.
- A tentative booking can remain so until another request for the same date and time comes in.
- Guaranteed numbers are required by the Thursday, the week prior to your function. This guarantee is not subject to reduction and charges will be made accordingly.
- Cancellations of confirmed functions are subject to a cancellation fee of 10% of the total expected sales for the event.
- Clients agree to begin and complete their function at the scheduled time outlined in their confirmation.
- As per your instructions, only the person/s named are authorised to charge to the function account.
- It is imperative that signatory names are advised prior to the commencement of the function.
- One account only will be produced for each function. All accounts must be paid on departure. A charge back agreement made by prior arrangement must be settled in full within 10 working days of the completion of the event.
- All prices quoted are current and include GST
- As menus and wine lists are regularly updated, the Hotel, at its sole discretion, reserves the right to substitute items of food and beverage with a similar product when necessary. Also if a price change is necessary, due to pressures beyond our control, then the hotel may change these prices at its discretion. Full consultation will be given of any changes made.
- No food or beverage of any kind will be permitted to be brought into or removed from the Hotel by the client or any of the client’s guests or invitees.
- The hotel will take all necessary care but accepts no responsibility for damage or loss of property left in the hotel prior, during or after functions.
- Any property or equipment which had been placed into the function and not returned will be charged for at the replaceable cost of the equipment.
- In the event of any damages, the client will assume responsibility for any and all damages caused by either the client or any of the clients guests or invitees or any other persons attending the function.
- The customer agrees not to use any nails or staples etc on the walls for display purposes unless permission is granted.
Under the Sale of Liquor Act 1989 most of our functions are generally operated in "Undesignated" areas. However if your function is deemed to be a “Supervised” designation then you will be advised.
Undesignated means the following
1) Persons under the age of 18 can be at the function without a Parent or Legal Guardian but are unable to purchase or consume alcohol.
2) We will only serve alcohol to those people 18 years and over if when asked, can produce photo I.D.
3) Persons under 18 accompanied by a parent or legal guardian may consume liquor on the premises although they cannot purchase it. The parent or legal guardian only must purchase any liquor consumed by a minor in an undesignated area and be present in the room or area of the function.
4) It is illegal to serve anyone who is deemed to be intoxicated and they will be asked to leave the premises
5) Those people already determined by our staff to be intoxicated on arrival will not be allowed on the premises
Supervised means the following
1) Persons under the age of 18 can not be at the function without a Parent or Legal Guardian.
2) Persons under 18 accompanied by a parent or legal guardian may consume liquor on the premises although they cannot purchase it. The parent or legal guardian only must purchase any liquor consumed by a minor in a supervised area.
3) It is illegal for persons under the age of 18 to consume any alcohol without a Parent or Legal Guardian present in the room or area of the function
4) It is illegal to serve anyone who is deemed to be intoxicated and they will be asked to leave the premises
5) Those people already determined by our staff to be intoxicated on arrival will not be allowed on the premises
For a downloadable version of these terms, please click here